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Link Worker Service

In order to support Jewish in-patients in mental health units, Neshomo have developed the role of the Mental Health Hospital Link Worker.

The aim of this role is to liaise with in-patient / out-patient psychiatric and chaplaincy staff regarding adult Jewish in-patients in Salford, Bury and Greater Manchester psychiatric units, and to offer emotional, cultural and social support to these patients whilst in hospital, and to help successful transition into the community.

The Link Worker liaises with the clinical teams in recovery planning, prior to, and after, discharge.


We also work with those under CMHTs (Community Mental Health Teams).

Neshomo has a Service Level Agreement with GMMH (Greater Manchester Mental Health NHS).

Patients are referred from

  • GMMH (EIT, Ramsgate House, Perinatal services, Irwell, Meadowbrook)

  • Salford CMHT and other teams

  • Salford social services

  • Pennine Services


Neshomo arranges ongoing care in the community by providing trained support workers to facilitate rehabilitation, working to a goal plan; helping individuals to regain confidence, re-engage with the community; and return to volunteering or employment.

Neshomo support workers also work with community connectors, social prescribing programmes, statutory and non-statutory services.


  • Improved and sustained recovery from mental health conditions

  • Reduced hospital admission

  • Reduced hospital re-admissions (following failed adjustment after hospital discharge) 

  • Increased medication compliance

  • Reduced need for high doses of medication 

  • Increased participation in activities

  • Started or returned to full or part time education, either in class rooms or one-to-one; they have accessed free online, or at college courses offered by Bury Adult Learning Service or similar ones in Salford.

  • Started or returned to full or part time work

  • Started or returned to volunteering


  • 56.5% said the intervention helped greatly in reducing their social isolation

  • 51% said the support greatly increased their confidence

  • 52% said there has been a reduction in the number of times they needed to seek help from the NHS

  • 42% saying they are happy or very happy after the intervention, up from 3% before the intervention

  • 90% responded that the support met their specific cultural needs, with 82% saying this added benefit compared to other services

  • 56.7% said the support had greatly increased their ability to decide their own future


To see our full report of results  



                     With thanks to the Salford NHS Innovation Fund, who provided funding for the first year to test the efficacy of this model. This funding ended in July 2023.

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