When you call Neshomo or contact us via our website this provides us with your contact information. This information will be passed on to the relevant Neshomo support worker. We will then attempt to call you back. We won’t leave a message on a landline because you may share the landline with other people but we may leave a message if you give us your mobile number.

 

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Data Protection:

 

When you make contact with us we do our utmost to look after any personal data you share with us in accordance with the General Data Protection Regulation 2018 (GDPR).  Neshomo’s first duty includes maintaining confidentiality of your personal details.  Information will only be shared if Neshomo believes that it is in your best interest for us to share information to protect your health, safety and wellbeing, or to fulfil a legal duty.  Any information shared will be with the appropriate responsible agency/agencies.  We undertake to ensure that any inform ation shared will be appropriate, accurate and relevant.

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Cybersecurity:

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Neshomo has attained the UK government backed Cyber Essentials certification. You can view this certificate here.

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Our partnership with the NHS requires us to complete their Data Security and Protection Toolkit on an annual basis. You can view this certificate here.

 

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What is your personal information used for?

 

> Managing our relationship with you, and to comply with legal duties, by keeping records up to date.

How long do we keep your personal information?

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> Your personal information will only be kept for as long as it is needed for legal, regulatory or technical reasons.

 

> You have the right to object to use of your personal information and have the ‘right to be forgotten’. You can ask to access the personal data we hold about you as well as ask us to delete, remove or stop using your personal information.

 

We hope this information is clear and helpful to you. Please call us if you would like to discuss anything further.

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Privacy on Other Websites:

 

Neshomo takes no responsibility for the content or privacy policies of external websites.